Very nice staff who are both friendly and professional. the room is super cozy with a great view and even has 2 sofa beds and utensils. the facilities here are top-notch! 🌟

I enjoyed neat room complete with exclusive view, nice facilities plus bedroom. The pretty friendly staff provided all the necessary info. The hotel had a secluded location away from the key town area.

The breakfast itself was a little limited, can be better.

Our accommodation was set in a secluded location very close to other activities. the room we had was neat and well-appointed with an exclusive view of Mount Yotei. - the staff was incredible!

the hotel had a secluded position very close to restaurants, the ski area, and bars and such. the staff was fairly friendly, doing great job.

The bathroom was cold.

I had a very comfortable time at this hotel and will choose it for sure for next trip. Clean property, services were great and location was marvellous and peaceful right at the central area of Hirafu area. Location: the hotel was near to hirafu gondola, and other restaurants. Niseko Village Ski district was worth visiting.

This place is located in a perfect spot. It is away from the hustle-bustle of the town but still close to the central Hirafu area. The shuttle service was really convenient to use. They have all the amenities that I needed in my room- from a washing machine to a flat-screen TV. Staff was very friendly and eager to help me with anything I needed.

I really enjoyed my stay here and would highly recommend this venue to anyone.

The staff here were super friendly every time I interacted with them 😊.

New building and rooms with fantastic facilities. Cozy, peaceful location so close to everything👌😃🙂

The staff here are incredibly helpful and really go above and beyond, they totally deserve a 4-star rating. the location is fantastic and super convenient, being really close to other ski resorts in the Hirafu area, top-notch restaurants, and the ski slopes 🎿.

I recently had a great stay at this hotel in Niseko. The first thing that impressed me was the attention to detail and the well-maintained facilities. The hotel looks new and everything was in excellent condition. The rooms were spacious and comfortable, with nice facilities like a TV with Netflix access. The staff were also very friendly and provided excellent service throughout my stay. Additionally, the location was convenient, being right in the central area of Hirafu. I found this hotel to be a fantastic option for the price.

One area that could be improved is the hotel's shuttle service. Although it was convenient to have a shuttle available, it would have been even better if it ran more frequently than once per hour.

The location is great and awesome, 1 mile from The Village...

Helpful service and the food is DELICIOUS.

I had a fantastic stay at this hotel! The value for money was excellent, with affordable prices that didn't break the bank. The attention to detail was evident throughout the hotel, from the well-maintained rooms with fantastic facilities to the delicious breakfast spread. The staff provided outstanding service, ensuring that all my needs were met. The hotel's location, although away from the key town area, was convenient for exploring the central area of Hirafu. I was impressed by the basic amenities provided, which added to the overall comfort of my stay.

All aspects of my stay were wonderful.

Staff is wonderfully helpful and genuinely helpful and you can park your car on site. There is a nice size rooms with luxury bathrooms.

All the rooms are a nice size with nice facilities and the staff is very amiable. The breakfast is delicious except for the coffee, has savoury food.